Terms of Use

Effective from 13 October 2026 · Last updated: 13 October 2026

Summary. My Home (O meu Lar) is an app to organise your household stock and shopping as a family. You get 3 free days; after that, the plan costs 3.500,00 Kz for 31 days for the whole home. Multicaixa payments do not renew automatically. Your data is yours: you can export it and delete your account at any time. The full text below is what applies.

1. Who we are and acceptance

The “My Home” service, also called “O meu Lar” (the web app available at https://myhomefill.com and its related pages), is provided by ANLO, based in Windhoek, Namibia, contact anlomarket77@gmail.com (“we”).

By creating an account or using the service, you confirm that you have read and accept these terms and the privacy policy. If you do not agree, do not use the service.

2. Definitions

Home: the shared space where the products, lists, cart and history are kept.
Owner: the person who created the home. The owner manages invitations and pays for the plan.
Member: a person who joined the home through an invitation. Members do not pay.
Plan: paid access to the service, for periods of 31 days (Multicaixa) or per month (card, when available).

3. Account

To use the service you must create a personal account with a name, e-mail and password. You must be 18 years of age or older.
The information you provide must be true. Each account is personal and must not be shared.
You are responsible for keeping your password safe and for everything done with your account. If you suspect unauthorised access, change your password immediately and let us know by e-mail.

4. The home and its members

Each home can have up to 5 people, including the owner.
The owner invites people with a code or a link. Each invitation is for one person and is valid for 7 days.
Everyone in the home can see and change the products, lists and cart, and sees the history with the name of whoever made each entry. Only invite people you trust.

5. Free trial

Every new home gets 3 free days, with no payment and no card required. At the end of the trial, the plan must be activated to keep recording changes. The free trial is granted once per home.

6. Plan, price and payment

Price: 3.500,00 Kz for 31 days of access, per home (everyone in the home gets access). The price shown is the final price to pay.
Multicaixa Express and Multicaixa reference: payments handled by MoMenu. There is no automatic debit and no automatic renewal: you pay whenever you want, and each confirmed payment adds 31 days to your access, on top of any days you still have.
Visa/Mastercard card: available soon. When available, card payments are handled by Lemon Squeezy, which acts as the merchant of record for that payment. The card subscription renews automatically every month until you cancel it; after cancelling, access continues until the end of the period already paid and there are no further charges.
Payment is made inside the app by the owner of the home. After each confirmed payment we send a receipt by e-mail to the owner. The invoice is issued by the payment provider; if you need a copy, ask for it by e-mail.
We may change the price of the plan. Any change is announced at least 15 days in advance and does not affect days already paid.

7. Refunds

Because the service can be tried for free for 3 days, days already paid are not refunded if you change your mind or stop using the app. We always refund in the following cases:

Duplicate charge or charge above the plan price;
Confirmed payment without the days being added to the home, if we do not fix it within 2 working days after you tell us;
Service unavailable due to our fault for more than 72 consecutive hours: we make up for the lost days or, if you prefer, refund the proportional part of that period.

To request a refund, write to anlomarket77@gmail.com within 30 days of the payment, stating the account e-mail and the payment reference or date. We reply within 5 working days. The refund is made using the same payment method or, if that is not possible, by bank transfer to an account indicated by the account holder, within 15 working days of approval. This rule does not limit the rights given to you by consumer protection law.

8. When access ends

If access ends (end of the trial or of the paid period), you can still view and export your data, but you cannot record new changes until you renew the plan. We do not delete your data because access has ended. You can delete your account whenever you want.

9. Your data and content

The data you record in the home (products, quantities, lists, notes, prices and photos) belongs to you and to the people in your home. You only give us the permission needed to store, process and show it to the people in your home, solely to provide the service.
Only upload photos you have the right to use.
You can export your data at any time (Profile → Export). The processing of personal data is described in the privacy policy.

10. Acceptable use

You may not use the service for: illegal activities; trying to access data of other homes or accounts; overloading, attacking, copying or reverse-engineering the system; sending unsolicited invitations or messages; or storing unlawful or offensive content, or content that infringes the rights of others. If this happens, we may suspend or close the account. Except in serious or urgent cases, we warn you first by e-mail and give you a chance to explain.

11. Availability and changes to the service

We work to keep the service always available, but failures, network interruptions or maintenance downtime may happen. Whenever possible, planned maintenance takes place outside peak hours.
We may improve, change or remove features. If a change significantly reduces what the plan offers, we will let you know in advance and you may request a proportional refund of the days you still have.
My Home is an aid to organise your household: stock levels depend on what people record. It should not be the only source for critical decisions, for example about medicines.

12. Liability

We are liable for damage caused by a breach of these terms attributable to us. Except in cases of wilful misconduct or gross negligence, and where the law does not allow liability to be limited, our total liability is limited to the amount you paid for the service in the 3 months before the event that caused the damage. We are not liable for failures of networks, devices or third-party services that we do not control, nor for decisions based on incorrectly recorded data.

13. Intellectual property

The app, its code, its design and the brands “O meu Lar”, “My Home” and “ANLO” belong to ANLO. The photos in the product catalogue are used under licence from their authors (see photo credits). These terms do not give you any rights over these elements beyond normal use of the service.

14. Term and termination

The contract lasts as long as you have an account. You can end it at any time by deleting your account (Profile → Delete account). If you are the owner of a home with other people, you must first remove them from the home.
We may end the contract with 30 days’ notice, or immediately in case of a serious breach of these terms. If we shut down the service, we will give at least 30 days’ notice, let you export your data and refund the proportional part of the paid days not used.

15. Changes to these terms

We may update these terms. Relevant changes are communicated by e-mail or in the app at least 15 days in advance. If you do not agree, you can delete your account before the changes take effect. Continuing to use the service after that date means you accept the new version.

16. Complaints

For any complaint, write to anlomarket77@gmail.com. We reply within 5 working days. If you are not satisfied, you can contact Angola’s National Consumer Protection Institute (INADEC) or the alternative dispute resolution services available in Angola.

17. Governing law and jurisdiction

These terms are governed by the law of the Republic of Angola, in particular the Consumer Protection Law (Law no. 15/03 of 22 July) and the Law on Electronic Communications and Information Society Services (Law no. 23/11 of 20 June). Any dispute shall be settled by the Luanda District Court (Tribunal da Comarca de Luanda), without prejudice to legal rules that allow consumers to go to the court of their place of residence. The Portuguese version of these terms prevails in case of doubt.

18. Contact

ANLO · Windhoek, Namibia · anlomarket77@gmail.com